Posted by Richard Willett - Memes and headline comments by David Icke Posted on 24 February 2024

Energy Suppliers Allowed to Re-start Forced Installation of Prepayment “Smart” Meters

Ofgem announces two more suppliers can restart involuntary prepayment meter installations

Story by Jessica Sheldon

Ofgem has announced two more energy suppliers are now permitted to restart involuntary installations of prepayment meters (PPMs).

E.ON and Tru Energy have now met the energy regulator’s set of conditions to return to forcibly fitting prepayment meters, after a temporary ban for all suppliers.

The conditions include conducting internal audits to find wrongfully installed PPMs before February 2023 and offering compensation and a return to a non-prepayment payment method to any affected customers.

EDF, Octopus and Scottish Power have been able to install prepayment meters without a household’s permission since last month.

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An Ofgem spokesperson said: “Protecting consumers is our number one priority.

“We’ve made clear that suppliers must exhaust all other options before considering forced installation of a prepayment meter, and consumers can help themselves by reaching out to their supplier as soon as possible if they think they won’t be able to pay their bill, so payment options can be discussed.

“Our rules on when, and how, a prepayment meter can be installed are clear and we won’t hesitate to take action if suppliers act irresponsibly.”

The energy watchdog said they would continue to work “closely” with consumer groups and suppliers to ensure households understand their rights regarding prepayment meters.

Ofgem also said they will “regularly review” their rules to make sure they work to protect the most vulnerable people.

The spokesperson added: “We would also strongly encourage consumers to make sure their personal details and circumstances are up to date with their supplier, so they can be taken into consideration if or when payment problems arise.”

Suppliers will need to make at least 10 attempts to contact a customer before a prepayment meter is installed.

They will also need to carry out a site welfare visit before the installation.

A PPM cannot be forcibly fit if the household is considered to include the “highest risk” customers, such as households requiring a continuous energy supply for health reasons, having an older occupant aged 75 and over without support, or with children under two years old.

GB News has contacted E.ON asking for comment. Tru Energy declined to comment.

Read More: Energy Suppliers Allowed to Re-start Forced Installation of Prepayment “Smart” Meters

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