NHS staff refused to see a 12-year-old patient at a hospital – because her mum works on the front line as a coronavirus nurse.
Tracy Shenton – who works as a senior staff nurse on the critical care wards at the Royal Stoke University Hospital – took daughter Emily for a pre-arranged face-to-face appointment following a telephone GP consultation.
But when they arrived at Bradwell Hospital for the emergency doctors visit they were told to stay in their car.
And Tracy was stunned when she was told Emily could not be seen because her mum has been in contact with coronavirus-positive patients.
Now North Staffordshire GP Federation has apologised for the ‘poor experience’.
Emily has been suffering monthly fainting episodes and has missed school as she awaits diagnosis and treatment.