The police have unveiled their first AI officer, with hopes she’ll soon be smiling and blinking out of screens in stations all around New Zealand.
Ella, the artificial intelligence cop at the centre of the police’s new digital services, was revealed at the police national headquarters in Wellington this morning.
Ella, which stands for Electronic Lifelike Assistant, is part of two new digital kiosks police have designed to help reduce queues in stations and to provide a modern way to connect with the public. Designed as a mix of 26 different people, Ella is the brainchild of project manager Erin Greally, and will primarily be available only at the headquarters building in Molesworth St, where users can ask for information or be connected to whoever they’re visiting.
If the three-month pilot goes well, police hope to have Ella’s friendly, CGI face spread across kiosks throughout the country. The other kiosk in the pilot is the police connect service, which people can use to ask for information on commonly asked questions, report a crime, or be connected to someone at the call centre.